Terms and Conditions
These Terms and Conditions (the “Terms”) govern your use of the Mazurschool website and the purchase of online courses and related services from us. Please read them before you buy.
1. Who we are
This website, ladycourse.com (the “Website”), is operated by [LEGAL ENTITY NAME], [ENTITY TYPE, e.g. a limited liability company registered in STATE / COUNTRY], registration number [REGISTRATION NUMBER], with its registered address at [REGISTERED ADDRESS] (“Mazurschool”, “we”, “us”, “our”). You can reach us at support@ladycourse.com.
2. Acceptance of these Terms
By accessing the Website, creating an order, or paying for any of our services, you agree to these Terms, our Privacy Policy, our Refund and Return Policy and our Shipping and Delivery Policy. If you do not agree, please do not use the Website or buy our services.
3. Our services
Mazurschool is an online school of etiquette. We sell educational and informational services delivered entirely online, as described on our Services page:
- self-paced video courses and video lessons, with downloadable guides and presentations;
- live private online lessons, scheduled individually, for example our programme for children and teenagers.
We do not sell physical goods. Our courses are educational and informational only. They are not accredited academic programmes, do not lead to a licence or a state-recognised qualification, and any certificate we issue is a certificate of course completion issued by Mazurschool.
4. Eligibility and minors
You must be at least 18 years old, or the age of majority where you live, to place an order. Programmes for children and teenagers must be purchased by a parent or legal guardian, who is responsible for the child’s participation and for supervising the child’s use of any online platform.
5. Orders, prices and payment
- Prices are shown on the relevant course page and are the prices that apply when you place your order. Unless stated otherwise, prices are in US dollars (USD) and are inclusive or exclusive of taxes as shown at checkout.
- Payment is made online through third-party payment providers ([PAYMENT PROVIDER NAMES]). We do not receive or store your full card number. The payment provider’s own terms and privacy notice apply to your payment.
- Where we offer payment in instalments, you agree to pay each instalment on its due date. Instalment plans are provided through the payment provider named at checkout, and the plan’s terms are shown before you confirm payment.
- Promotional prices and discounts apply only for the period and to the offer described. A promotion does not affect the price of orders already paid.
- You are responsible for any bank, currency-conversion or transaction fees charged by your own bank or card issuer.
- An order is confirmed when payment (or the first instalment) is successfully received and we send you a confirmation email.
6. Delivery and access
Courses are delivered digitally. After payment you receive access to your course by email or through your personal account, as described in our Shipping and Delivery Policy. The access period is stated on each course page and starts when access is first granted. Access may be extended for an additional fee where this is offered.
7. Refunds
Refunds are governed by our Refund and Return Policy, which forms part of these Terms.
8. Licence and intellectual property
All course content, including videos, text, presentations, guides, images, trademarks and the Mazurschool name, is owned by us or our licensors and is protected by copyright and other intellectual property laws.
When you buy a course we grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to view the content for your own private learning during the access period. You must not:
- copy, record, download (except materials we expressly offer for download), resell, share or publish course content;
- share your login details or access links with other people;
- use our materials to teach or train others, or in any commercial activity, without our prior written consent.
We may suspend or end your access without a refund if you breach this section.
9. Acceptable use of the Website
You agree to use the Website lawfully and not to interfere with its operation, attempt unauthorised access, introduce harmful code, or use it to send unsolicited messages or to harm others.
10. No guarantee of results
Etiquette and communication skills depend on your own practice and circumstances. We do not guarantee any particular result, including career, income, social or personal outcomes. Testimonials and examples on the Website describe individual experiences and are not a promise that you will achieve the same results.
11. Live lessons
Live lessons take place online through a video platform and are scheduled in agreement with you. You are responsible for a stable internet connection and a compatible device. Rescheduling and cancellation rules for live lessons are set out in our Refund and Return Policy.
12. Third-party services and links
The Website and our courses may link to or rely on third-party services, such as payment providers, video platforms and messaging apps. We are not responsible for the content, availability or policies of third-party services.
13. Disclaimer of warranties
To the fullest extent permitted by law, the Website and our services are provided “as is” and “as available”. We do not warrant that the Website will be uninterrupted or error-free. Nothing in these Terms excludes warranties or rights that cannot be excluded under the law that applies to you.
14. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential losses, or for loss of profits, revenue or data, arising from your use of the Website or our services. Our total liability to you for any claim relating to a purchase is limited to the amount you paid for that purchase. Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud or for death or personal injury caused by negligence.
15. Compliance with laws and sanctions
You agree to use our services in compliance with applicable laws. By placing an order you confirm that you are not purchasing on behalf of, or for the benefit of, any person or entity that is the target of economic or trade sanctions applicable to us. We may refuse or cancel an order, and refund any amount received, where we are required to do so by law or by our payment or banking providers.
16. Suspension and termination
We may suspend or terminate your access if you breach these Terms or if required by law. You may stop using the Website at any time. Sections that by their nature should continue to apply (including intellectual property, liability and governing law) survive termination.
17. Changes to these Terms
We may update these Terms from time to time. The updated version will be published on this page with a new “Last updated” date. The Terms in force at the time of your purchase apply to that purchase.
18. Governing law and disputes
These Terms are governed by the laws of [GOVERNING LAW, e.g. State of Delaware, USA], without regard to conflict-of-law rules. Please contact us first at support@ladycourse.com so we can try to resolve any complaint informally. If we cannot, disputes will be resolved in the courts of [COURT LOCATION], unless mandatory consumer protection law in your country of residence gives you the right to bring proceedings elsewhere.
19. Contact
[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
Email: support@ladycourse.com